Recovery Support Services (RSS) Questions & Answers

Below are answers to frequently asked questions related to the new recovery support services system. If you would like to recommend additional questions, please email AHS.VDHRSSComms@vermont.gov

Last updated: May 19, 2026

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New FAQ

Will telehealth and audio-only recovery services be included as reimbursable for the RSS Medicaid Benefit?

The Department of Health is discussing telehealth and audio-only recovery services with Medicaid Policy and will share updates during future touchpoints with Recovery Services Organizations.  

Are there any guidelines on ADA accommodations and language access for documentation purposes (i.e., when providing services over the phone or via telehealth)?

The Department of Health will coordinate with partners to gather information on this topic and share updates in future touchpoints with Recovery Services Organizations. 

What is the accurate terminology to be used when referring to Peer Recovery Support Specialist (PRSS) certification?

According to the Office of Professional Regulation (OPR) and Act 170, the PRSS is a certification. The Department of Health will continue to work with OPR on clarity of language used on the PRSS certification certificate itself to reflect this clearly.

Will Medicaid funding be on top of Recovery Center Base grants?

The Department of Health will be transitioning a portion of each Recovery Center’s grant funding to Medicaid program funding beginning July 1, 2027 with the expectation that each organization will bill Medicaid for reimbursable recovery support services starting July 1, 2027. There will be no “cap” on the amount of funding that may come from Medicaid reimbursable billing. 

Will there be any change to the proposed rate for reimbursement?

The Department of Health will address this question and rate discussions in an upcoming Touchpoint with the Recovery Services Organizations.

Can Medicaid reimbursable recovery coaching services still be considered medically necessary even if someone is not in active use?

Yes. Substance use disorder is a chronic, life-long condition. Recovery Support Services (RSS) are critical to support the wellness of people throughout their recovery, regardless of whether they currently use, are recently in recovery, or have been in recovery long-term. RSS is designed to support long term recovery, and to support those who may be at risk of returning to misusing substances, so RSS may be medically necessary even in cases where substances are not actively being used. The RSS medical necessity screening questions take this into account by including an option for the participant to indicate that they are currently in recovery. 

What are the core components required in service notes for Recovery Support Services?

Service notes must include five key components:  

  1. Summary of the service provided
  2. Response of the person served
  3. Goals
  4. Next Steps
  5. How the person aims to achieve the objectives 
Do all Recovery Services Organization volunteers require background checks or only those who provide direct service?

RSOs should have procedures for background checks in compliance with State and Federal laws.; RSOs should outline any specific guidelines on background checks, including those related to volunteers, in the personnel Policies and Procedures (P&P) Manual. RSOs should also be aware that their insurance policies may include specific background check requirements.

How will recovery coaching participants with private insurance be processed in the future?

Beginning July 2027, Certified Recovery Services Organizations are expected to be able to bill Medicaid for recovery coaching delivered to eligible Medicaid members. At this time, the Department of Health does not expect RSOs to bill private insurance for these services. The Health Department expects to continue providing Base grant funding to RSOs for services provided to those who are not eligible for Medicaid and those who are uninsured.  

Updated FAQ

Which Recovery Support Services will be included as a Medicaid-reimbursable benefit?

Recovery Coaching will be reimbursable for Wave 1 of the RSS Medicaid Benefit starting July 1, 2027. Any services provided before this date will not be Medicaid reimbursable.

The Health Department plans to work collaboratively with Recovery Services Organizations to determine the timing for additional wave(s). The next wave following recovery coaching will include group coaching.

Are all Recovery Centers required to transition to Medicaid billing eventually?

The Department of Health will be transitioning a portion of each Recovery Center’s grant funding to Medicaid program funding with the expectation that each organization will bill Medicaid for reimbursable recovery support services starting July 1, 2027.  

Will financial assistance be provided for Medicaid coding (training, funding to support potential new staff position needed)?

At this time, the Department of Health does not anticipate providing financial assistance to Certified Recovery Services Organizations (RSOs) specifically for Medicaid coding, though a portion of those costs were considered as part of rate setting. The Health Department will provide guidance and information to RSOs to support the organizations should they choose to hire a Medicaid coder/biller.  

Will the Recovery Data Platform (RDP) 2.0 meet data needs for Medicaid, or will Recovery Centers need to acquire an additional program?

The Department of Health has described the documentation requirements currently known in touchpoints with Recovery Center Directors and in the RSO Standards. In reviewing RDP’s capabilities, RDP is sufficient in capturing the required documentation for the work of the Peer Recovery Support Specialists, RSO standards, and current Medicaid documentation requirements (outside of the direct billing process).  

With the transition to Medicaid expansion funding, will there be any transition period to allow Recovery Centers to establish internal systems for billing while still having funding to support services while that happens?

Recovery Support Services will be eligible under Medicaid no earlier than July 1, 2027. Funding discussions will be forthcoming.

FAQ

Who needs to provide the services for the benefits to be reimbursable under Medicaid?

Recovery support services need to be provided by Certified Peer Recovery Support Specialist employed by a Vermont Department of Health Certified Recovery Services Organization.

Will technical assistance be provided?

The Department of Health, in coordination with the Vermont Department of Health Access and other partners, will provide technical assistance as the RSS Medicaid benefit is further developed.

What happens if recovery organizations do not get certified by June 30, 2026?

If an organization is not certified by June 30, 2026, they are not eligible to receive federal or state funding from the Vermont Department of Health for the provision of recovery support services.

What will the training requirements be for PRSS certification?

In order to be eligible for PRSS Certification, individuals must obtain the International Certification and Reciprocity Consortium (IC&RC) Certified Recovery Coach credential through Prevention Works!VT which requires the completion of specific training. Please find information about training options through Prevention Works!VT.  

Will the PRSS Code of Ethics be changing?

The Division of Substance Use Recovery Team worked with Recovery Centers and community members to review and update the PRSS Code of Ethics. Please find the revised version here: https://www.healthvermont.gov/sites/default/files/document/certified-prss-code-of-ethics.pdf.  
 

What about currently certified Recovery Coaches?

The International Certification and Reciprocity Consortium’s Peer Recovery certification will act as the Vermont Peer Recovery Support Specialist’s credentialing requirement needed to apply through the Office of Professional Regulation for PRSS Certification. In Vermont, the IC&RC’s Peer Recovery Certification is known as Certified Recovery Coach.  
All those who have a current Certified Recovery Coach (CRC) certification utilizing the International Certification and Reciprocity Consortium (IC&RC) will be eligible for Office of Professional Regulation Peer Recovery Support Specialist certification. Individuals who currently hold the IC&RC Certified Recovery Coach credential are encouraged to review the PRSS Certification process flow for information about next steps: https://www.healthvermont.gov/sites/default/files/document/opr-prss-certification-process-flow.pdf. 
 

Will the state cover the OPR certification fee?

The state will cover the Office of Professional Regulation Peer Recovery Support Specialist certification fee for people employed by or volunteering at one of Vermont’s 12 Recovery Centers through established grants with these organizations.

How will the “appointed advisors” be nominated, as referenced in the draft rule?

Information on being an Advisor can be found here along with the advisor application to apply.  Peer Support Advisors meet at least once per year, as well as partner with the Office of Professional Regulation (OPR) on any topic that may arise regarding the regulation of the profession as needed.

The PRSS Certification application through the Office of Professional Regulation asks applicants whether they hold a current active certification approved by the Vermont Department of Health. Which certification does this refer to?

At this time, the IC&RC Certified Recovery Coach (CRC) Certification through Prevention Works!VT is required to apply for PRSS Certification through the Office of Professional Regulation (OPR) and must be submitted as part of the PRSS application.

Are all Recovery Centers required to become certified as Recovery Services Organizations before a certain date?

The RSO Certification application period is open until October 31st, 2025. RSO Certification will be required to receive funding from the Department of Health for the provision of recovery services beginning in SFY27.

Where can I go with questions or to find more information?

Questions can be sent to ahs.vdhrecoveryandhrservices@vermont.gov

Updates about this work will be reflected on this Q&A page, the Recovery Support Services page, and via the RSS Connect Newsletter 

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If you have additional questions, contact AHS.VDHRSSComms@vermont.gov

Contact Us

Substance Use Programs (DSU)

Vermont Department of Health
280 State Street
Waterbury, VT 05671-8340

802-651-1550
ahs.vdhdsu@vermont.gov

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